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Terms & Conditions

Reigate Over 50 & Strong
Last Updated: 1.12.25
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These Terms and Conditions (“Terms”) govern the use of services provided by Reigate Personal Trainer (“we”, “us”, “our”) to you (“client”, “you”, “your”). By purchasing any service, booking a session, or using our website, you agree to these Terms in full. Please read them carefully before proceeding.

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1. Services Provided
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  • Reigate Over 50 & Strong offers one-to-one personal training, small-group training, health coaching, fitness consultations, online programs, and related services.

  • All sessions must be booked in advance and confirmed by Reigate Over 50 & Strong.

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2. Client Eligibility
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  • You must be at least 18 years old or have written parental consent to participate.

  • You confirm that you are physically fit to engage in physical activity and agree to disclose all relevant medical conditions.

  • You may be required to complete a health questionnaire or medical screening prior to starting.

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3. Payments
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  • Payment for all services (including packages, subscriptions, and courses) must be made in advance unless otherwise agreed in writing.

  • Accepted payment methods include bank transfer, card payment, or approved payment plan.

  • All fees are non-transferable.

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4. Packages & Expiry
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  • Personal training sessions and packages have a set expiry date (typically 6–12 weeks depending on package size). Expiry terms will be provided at purchase.

  • Unused sessions beyond the expiry date are forfeited and not eligible for refunds.

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5. Cancellations & Rescheduling
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  • A minimum of 24 hours’ notice is required to cancel or reschedule a session.

  • Sessions cancelled with less than 24 hours’ notice will be charged in full.

  • If the trainer cancels, an alternative session will be arranged at no extra cost.

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6. Refund Policy
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  • Refund requests must comply with our Refund Policy (separate document).

  • Refunds will not be issued due to lack of attendance, change of mind, or failure to follow the program.

  • In exceptional cases such as medical inability to continue (supported by documentation), a partial refund or credit may be granted.

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7. Health, Safety & Liability
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  • You acknowledge that physical exercise carries inherent risks. By participating, you do so voluntarily and at your own risk.

  • ReigatePT is not liable for any injury, illness, loss, or damage that may result from your participation, unless caused by proven negligence.

  • You agree to follow all safety instructions during sessions.

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8. Client Responsibilities
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You agree to:

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  • Arrive on time for sessions and in appropriate fitness attire.

  • Inform the trainer of any changes in health or injury.

  • Follow the training and nutrition guidance provided to the best of your ability.

  • Show respect for the trainer, equipment, and environment.

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9. Conduct & Termination
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  • Reigate Personal Trainer reserves the right to terminate your program without refund if your behaviour is aggressive, abusive, unsafe, or breaches these Terms.

  • We may also terminate services if you are not compliant with agreed expectations or payment terms.

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10. Results Disclaimer
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  • Results vary based on individual participation, health status, and consistency.

  • ReigatePT makes no guarantees of specific weight loss, strength gains, or aesthetic results.

  • You are responsible for following the agreed plan and attending scheduled sessions.

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11. Privacy & Data Protection
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  • We are committed to GDPR compliance. Any personal information you provide will be kept confidential and used solely for coaching services.

  • Your data will never be shared with third parties without your consent unless required by law.

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12. Website Use
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  • All content on www.reigateover50andstrong.com is owned by Reigate Over 50 & Strong and protected by copyright.

  • You agree not to reproduce, distribute, or modify any content without prior permission.

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13. Intellectual Property
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  • All training plans, coaching materials, videos, and documents provided are the intellectual property of Reigate Over 50 & Strong.

  • These resources are for personal use only and must not be shared, sold, or duplicated.

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14. Changes to Terms
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  • Reigate Personal Trainer reserves the right to update these Terms at any time.

  • Any updates will be posted on our website with the revised effective date.

  • Continued use of services indicates acceptance of any updates.

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15. Governing Law
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  • These Terms are governed by UK law.

  • Any disputes will be handled under the jurisdiction of the courts of England and Wales.

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16. Contact Information
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For questions about these Terms and Conditions, please contact:

Reigate Over 50 & Strong
Website: www.reigateover50andstrong.com
Email: reigatehealthclinic@gmail.com
Phone: 07788 651269

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Acknowledgment
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By booking or participating in any Reigate Over 50 & Strong service, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

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