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Privacy Policy

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Reigate Over 50 & Strong
Last Updated: 1.12.25

 

Reigate Personal Trainer (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, book a session, or use our services. We comply fully with the UK General Data Protection Regulation (UK GDPR) and relevant data protection laws.

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1. Who We Are
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Reigate Over 50 & Strong 
Website: www.reigateover50andstrong.com
Email: reigatehealthclinic@gmail.com
Phone: 07788 651269
Data Controller: Reigate Over 50 & Strong

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2. Information We Collect
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We may collect and process the following types of personal data:

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Personal Identification Information

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  • Name, email address, phone number, home address

  • Emergency contact information

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Health & Fitness Information

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  • Medical conditions, injuries, GP details

  • Lifestyle habits, fitness goals and physical ability (required for safe coaching)

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Payment Information

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  • Billing address and transaction history (processed securely via third-party payment providers; we do not store card details)

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Technical Data
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  • IP address, browser type, device information, website usage (via cookies and analytics tools)

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Marketing Preferences

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  • Consent for receiving newsletters, offers or event information.

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3. How We Use Your Information
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We process your data for the following purposes:

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  • To provide personal training, coaching, and health services

  • To tailor training programs based on your health and fitness needs

  • To communicate session bookings, reminders, and important updates

  • To process payments and maintain financial records

  • To comply with legal and regulatory requirements

  • To send marketing communications (only with your explicit consent)

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4. Legal Basis for Processing Data
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We process your data under one or more of the following lawful bases under GDPR:

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  • Consent: You have given clear permission

  • Contractual Obligation: Data required to provide our services

  • Legal Obligation: To meet regulatory requirements

  • Legitimate Interest: For business operations, service improvement, or marketing (with your rights protected)

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5. Sharing Your Data
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We do not sell, rent, or trade your personal data. We may share your data only with:

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  • Secure third-party service providers (payment processors, booking platforms)

  • Medical professionals (only with your consent or in case of emergency)

  • Legal authorities if required by law

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All third parties are GDPR compliant and obligated to protect your data.

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6. Data Security
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We take appropriate security measures to protect your personal information from being lost, accessed without authorisation, or disclosed. Digital data is encrypted and stored on secure servers. Physical records (if any) are kept in locked storage.

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7. Data Retention
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We will retain your information only for as long as necessary to:

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  • Fulfil the purposes for which it was collected

  • Comply with legal, tax, or accounting requirements

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After this period, your data will be securely deleted or anonymised.

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Typical retention periods:

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  • Client records: 7 years after final session (for legal protection)

  • Enquiry data: 12 months

  • Marketing data: Until you unsubscribe

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8. Your Rights Under GDPR
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You have the right to:

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  • Access your personal data

  • Correct inaccurate or incomplete information

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

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To exercise these rights, contact us at: reigatehealthclinic@gmail.com

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9. Cookies & Website Tracking
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Our website may use cookies or similar technologies to enhance your experience and track usage. You can control cookie settings in your browser at any time.

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Types of cookies we may use:

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  • Functional cookies (essential for booking and navigation)

  • Analytical cookies (to improve website performance)

  • Marketing cookies (only with your consent)

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10. Marketing Communications
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You will only receive marketing emails or messages if you have opted in. You may unsubscribe at any time via the link in the email or by contacting us directly.

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11. Children’s Privacy
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We do not knowingly collect data from individuals under the age of 18 without parental consent.

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12. Changes to This Privacy Policy
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We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. Continued use of our services constitutes acceptance of the updated policy.

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13. Contact Us
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If you have questions about this Privacy Policy or wish to exercise your GDPR rights, please contact:

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Data Protection Officer
Reigate Over 50 & Strong
Email: reigatehealthclinic@gmail.com
Phone: 07788 651269
Website: www.reigateover50andstrong.com

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Your Consent
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By using our services, submitting personal information, or continuing to use our website, you acknowledge that you have read and understood this Privacy Policy.

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